Shipping policy

1. Processing Time:
All orders are processed within 1 business days after payment confirmation.
Custom-made jewelry may take 25 business days to prepare before shipping.

2. Shipping Methods & Delivery:
We offer free shipping on all US orders, with no minimum purchase.

US orders are delivered within 2–3 business days after dispatch.

Once shipped, you’ll receive a tracking number via WhatsApp or email.

3. Shipping Charges:
Shipping is free on all US orders. No minimum purchase is required. International shipping rates are calculated at checkout.

4. Delays:
Paradise Gems Atlanta is not responsible for delays caused by courier services, customs, or unforeseen weather conditions.
We will assist you in tracking your order and resolving any issues.

5. Lost or Damaged Packages:
If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery with photos or proof.
We will investigate and arrange a replacement or refund where applicable.

6. Contact Us:
📞 WhatsApp: +1 (470)-469-1177
📧 Email: contact@theparadisegems.com
🏪 Address: Atlanta Georgia USA - SHOWROOM

Sparkle stone moissanite this one shine more than my diamond one i love it

My friends here got me right and were very professional and took care of me like I was family. I ensure everybody that their shop is pure quality and recommend these people to everybody.

Great prices. And they are great people

Very good quality!!

GREAT BUSINESS, definitely have to give them a look!

I just got mine four leaf clover studs 🔥✨I must say they definitely hitting especially the shine was outstanding and pure perfection i definitely a customer and i will buy the round studs next month 💯👌

Love my earrings. I ordered them and was kept update during the entire shipping process. They came beautifully packaged. Would definitely order from Paradise Gems again

LOVE MY RING and Bracelet! BEST SERVICE EVER! I'll be back!

Love it

So beautiful. I can’t believe they aren’t diamonds!!!

✨💎 Paradise Gems is absolutely amazing! 💎✨

They have such beautiful, excellent-quality jewelry—from gorgeous necklaces and rings to stunning earrings. The quality is truly top-notch, and everything is so beautiful! ❤️

Their customer service is also excellent. They are wonderful to work with and really care about their customers.

I highly recommend Paradise Gems! You definitely need to check them out—you won’t be disappointed! 💕✨💎

Great experience and fair pricing

Paradise gems

Best jewelers in Atl go to them they will get you right!

Definitely not as pictured. Teeny tiny in person

Great source for bling bling!

Very helpful and friendly

Great assortment of beautiful mosenite items and good service! Visit them soon!

Salmannoorali helped us, he was a great jewler and helped alot … very insightful

Great service

Great customer service and price

The best quality of fine jewelry in Atlanta. You won’t be disappointed! Come and take a look.

the best jeweler in atlanta fasho 💤

Great Prices

Great products good service

I love the jewelry at paradise! Quality is amazing and the sparkle is real! The customer service is always fast and respectful. My family and I only buy from them!!

Best jeweler in Atlanta! Quality and service 2nd to none!

Very authentic great customer service.

Great customer service, great prices, fast shipping

Great prices

Very great selection of different jewelry, and very great negotiating prices

Very excellent and unique items

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