Shipping Policy

Shipping Policy

1. Processing Time:
All orders are processed within 3- 7 business days after payment confirmation.
Custom-made jewelry may take 25 business days to prepare before shipping.

2. Shipping Methods & Delivery:
We offer standard and express shipping options.

Delivered within 3–7 business days after dispatch.

Once shipped, you’ll receive a tracking number via WhatsApp or email.

3. Shipping Charges:
Shipping costs are calculated at checkout based on weight and destination.
Free shipping may be offered on select orders or promotions.

4. Delays:
JEWEL is not responsible for delays caused by courier services, customs, or unforeseen weather conditions.
We will assist you in tracking your order and resolving any issues.

5. Lost or Damaged Packages:
If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery with photos or proof.
We will investigate and arrange a replacement or refund where applicable.

6. Contact Us:
📞 WhatsApp: +1 (470)-469-1177
📧 Email: Paradisegems.co@gmail.com
🏪 Address: Atlanta Georgia USA - SHOWROOM